March 25, 2017

TSW Santa Clara is a Wrap But Here’s a Replay of the Live Twitterview

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Whew! Everyone has just returned from another successful TSW event. The last few days have been a whirlwind of activities and conversations. Like always, it was great to meet up with customers and start new dialogues with conference attendees. But instead of saying goodbye to the Santa Clara event, we want to share some of […]

Drop By & See Us At TSW Santa Clara

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There’s only a few days to go before the TSW Santa Clara conference kicks into high gear and we want to make sure that you know about all the sessions where you can hear from our Changepoint experts. We are really excited to have Temoor Saeed from Patheon present “From C-suite to Practitioner: Patheon Leverages […]

Driving Services Success in a Data Driven World

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While it comes as no secret to business leaders that Big Data and Business Analytics are two very hot topics, the challenge still facing most businesses is translating this ever-increasing volume of data into meaningful, actionable information. For IT and technology services organizations, the Big Data dilemma facing enterprises today presents new business opportunity and […]

Utilization – How is Your Firm Stacking Up?

Utilization is a key performance metric for any services-based business, showing how much of a firm’s capacity is being spent on revenue-producing work. But ever wonder how your firm is stacking up against the broader playing field? According to the PSVillage Benchmark, 27% of PSOs surveyed aim for 1920 billable hours a year, followed closely […]

How Efficiently Are You Managing Your Resources?

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The way a professional services organization manages and deploys its resources can have a significant impact on the business and its bottom line. Yet, according to a recent survey of industry professionals by PSVillage, more than 40% of PSOs surveyed (of all sizes) still operate their business without the benefit of an automated management system. […]

Infographic: How Professional Services Automation Can Transform Your Company

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While infographics have been around for millennia in the form of charts and maps, their popularity has skyrocketed in the advent of the internet and especially social media. Infographics are a great way for companies to share the value of its products and services with their audience. Today, we would like to share our first […]

Visibility into KPIs Key to PSO’s Success

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Leading technology companies recognize the importance of their professional service organizations as a key differentiator in the marketplace as well as a notable contributor to company revenues. However, traditional service streams are constantly challenged by price and margin pressures. The key to addressing these challenges is visibility and access to timely data through a single, […]

Gartner Says Service-Led Solutions Will Displace Traditional Sourcing Approaches through 2015

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In a recent press release, industry analyst firm Gartner points to the instrumental role IT services firms will play in bridging legacy offerings and new services. However the firm urges IT service providers to focus on building long term value-based differentiation with a focus on delivering tangible business improvement and alleviating cost pressures. Gartner recommends […]

When PPM embraces the World of Business Analytics

[French text follows] It serves as a useful reminder that the discipline of “Project Portfolio Management” has the sole purpose of enabling an organization to make decisions on the projects to be implemented to support the strategic objectives of an organization. It should allow you to answer the following questions: What projects should we launch? […]

Latest Edition of Changepoint Adds Advanced Business Analytics, Expands Mobility Support and Offers Usability Enhancements

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Following hot on the heels of our recent announcement of a partnership with a leading Business Analytics vendor, we’re back to you this week via this blog to announce the latest edition of Changepoint which among other things now has advanced business analytics embedded into its solution.  This service-pack release of Changepoint 2012 offers significant […]