July 28, 2017

CPUG Call for Papers

Do you have a unique, interesting or exciting Changepoint story? Could others benefit from your organization’s Changepoint successes or lessons learned? We’re looking for you to share your story at our upcoming 2012 Global CPUG Event, taking place this year from October 23-25 in Orlando, Florida. Conference presenters will receive one night’s complimentary hotel stay […]

Putting the “Wow” in Changepoint Customer Support

On a recent shopping trip, I purchased a jacket, trousers, shirts and matching ties from a local men’s wear retail shop. It was a busy Friday evening at the store, and the sales person serving me was clearly serving two other customers at the same time. Yet, despite that fact, I was made to feel […]