June 26, 2017

IT Services Trends to Watch For


What are the trends for 2014 that IT services and technology services professionals should watch for?   In this article by CIO Magazine’s Stephanie Overby, two trends stood out for me as they relate to my work leading a global Services organization within a technology company. The first talks about the expected increase in insourcing. According […]

Proof is in the Pudding – Japanese IT firms join Dell, Xerox who are investing heavily in services


We have talked before in this blog about the economic power of a service-led strategy, and profiled a number of companies – Dell, Xerox, Ricoh and Ericsson to name a few – who have invested heavily in services as a value driver and differentiator. It now looks as if Japanese IT firms are the latest […]

Is Your CFO a Technology Evangelist?


A New Study from Oracle and Accenture Says Modern CFOs are Leading the Way in Adopting Technologies to Transform the Role of Finance  Oracle and Accenture have teamed together on a new global study that defines and benchmarks the key attributes of modern, technology-enabled finance. Entitled “Empowering Modern Finance: The CFO as a Technology Evangelist” […]

Bloated Application Portfolios are Bogging Down IT and Inhibiting Business Growth says New Cap Gemini Research Report


According to a new report issued by Cap Gemini, nearly half (48%) of IT decision makers recently surveyed by the firm believe their business has more applications than it needs, and nearly three-quarters of those IT leaders believe at least one-fifth of their current applications share similar functionality and should be consolidated, and another 57 […]

2013 – A Tough Year for PS Organizations. Will 2014 Bring More of the Same?


There is no doubt about it – 2013 was a tough year for Professional Services Organizations, or so concludes SPI Research which just published the 2014 Professional Services Maturity Benchmark report. Despite an improving economy, technology professional services providers said that all major metrics including bill rates, utilization and revenue per consultant fell. So too […]