July 26, 2017

About Greg Davidson

Greg has more than 25 years of experience in the information technology industry, encompassing software support, development, presales, professional services, and product management. In addition to his 14 years with Changepoint, he has held various leadership positions in different market verticals within the IT area including health, educational, and print and electronic media industries.

Greg joined Changepoint in 2000 in the Professional Services division to help garner a larger and growing customer base by providing best practice implementation consulting. Through the next four plus years Greg helped large global customers harness the Changepoint capabilities to help drive adoption and ensure innovation and positive return on investment to their business.

With 10+ years in Product Management, Greg is responsible and has ownership for the Changepoint product which include new and existing Customer, Marketing, and Analyst engagements. Greg’s interactions with both potential as well as existing customers are an important component in establishing, managing and executing on strategy for the overall success of Changepoint.

Professional services: Ch-ch-ch-ch-changes

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Ok, David Bowie wasn’t talking about technology evolution and professional services in his hit song, “Changes.” BUT, there’s an undercurrent to the song’s lyrics that hits a little too close to home with professional services today. The biggest congruency? The chorus: “Ch-ch-ch-ch-changes/ Turn and face the strange/ Ch-ch-changes/ Just gonna have to be a different [...]

Is your PSO modern?

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Professional services is changing. Is your professional services organization (PSO) keeping up? The Technology Services Industry Association (TSIA) has dubbed the new business model as a shift from B2B to B4B (business-for-business). Under this new umbrella, we’re seeing client demands increase, delivery models change, and technology continue to evolve—all of which are speeding up the [...]

Professional services: A game of hopscotch

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The cloud and subscription-based technology has really changed things for the tech industry—particularly professional services. Embedded professional services organizations (PSO) are having to reinvent how they engage with customers throughout the lifecycle. What once was a straightforward product sell and product-attach services model is forcing PSOs to morph and mature service level offerings. According to [...]

The elephant in the room: The “consumption gap”

Technology. It’s everywhere. Technology is being used to transform how people live, connect, and do business. It’s a commodity that can be bought and sold—the ubiquity of which is changing how IT services and sales are being conducted. Traditionally in sales and services—particularly in IT—the supplier has had all the power. There was a demand [...]

How to tell if you’re in the market for a new PSA solution

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Business moves at the speed of light, it seems. And, if business is good, customer demands keep pouring in. That’s great! But not if you’re professional services organization (PSO) isn’t equipped to manage the demand. More often than not, being able to do a great job and fulfill engagements comes down to the tools we [...]

Professional services: The light at the end of the tunnel

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Since the economic crisis in 2008, professional services has been in state of recovery—with some years not looking so great. Even up until 2013, many industries were still recovering and PS wasn’t an exception. Growth rate for professional services organizations (PSOs) were flat-lining at a meager 5%. It looks like that is turning around. According [...]

The state of professional services: Where do you stand?

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Technology Services Industry Association (TSIA) and Changepoint recently released a joint white paper, The State of Professional Services Today, painting a pretty vivid picture of professional services (PS) in 2016. The truth is the landscape is shifting. And pretty rapidly, too. The straightforward delivery of services where Client X pays for service and PSO delivers has [...]

Changepoint SP3 – Resource Management Capabilities that Set a New Industry Standard

The upcoming SP3 release on December 16 has been described as a “game changer” because it delivers the next generation of resource management and sets a new standard in the industry for sophisticated resource management functionality. The new interface is designed to help organizations improve their ability to view and act upon resource workloads to [...]

Next Generation Changepoint – A New Service Pack With Exciting New Resource Management Capabilities Is Coming Soon

The R&D and Product Management teams here at Changepoint are putting the finishing touches on Service Pack 3 (SP3). It will be coming to customers this month, and will include some significant enhancements in the areas of resource management, focusing on enhanced usability and flexibility, dynamic data management and improved performance. We’re really excited to [...]

Our latest release – SP2 for Changepoint 2010 is now available

We are pleased to let you know via the blog that our latest service pack release, SP2 for Changepoint 2010 has now been released, and will be generally available to customers on July 29th 2011. This release focuses primarily on what we’ll call “better usability” for project and financial based reporting. We’ve enhanced the data [...]